Omnichannel Experience

In-Store mode transforms your digital retailer storefront into a helpful assistant for customers, both before and during their visit. It allows them to create shopping lists, browse flyers and deals, and clip coupons.

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WHY SCAN & PAY?

Leverage In-store shopping mode to empower your customers.

In-Store enables you to deliver personalized experiences to your in-store customers. For retailers this means, in-store sales growth and better understanding of your customers and their needs. For customers, this means better shopping experience, opportunities to save money on deals and saved time in finding what they need.

Loyalty Program

Customer Loyalty

Give customers more reasons to make you their first choice

  1. Showcase loyalty pricing and benefits
  2. Drive an omnichannel customer experience
  3. Offer easy access to loyalty card at POS
  4. Surface digital load-to-card coupons
  5. Purchase history in online & offline purchases

Insights

In-store Sales

Leverage in-store marketing tools to boost upsells and cross-sells.

  1. Browse deals and clip coupons
  2. Recipes to engage with your customers
  3. Provide nutrition and dietary information
  4. Smart shopping lists with aisle locations
  5. Search and browse items with stock levels

Visibility

360° Sales View

Get a complete view of your in-store customer journeys

  1. Loyalty linkage data passback
  2. Feature-level metrics
  3. Understand in-store purchase decisions
  4. List organized by aisle location
  5. In-store stock availability

Frequently asked questions

You can seamlessly incorporate your loyalty program into your e-commerce experience, making it accessible on both Instagrocer web and app platforms. This integration will enhance the omnichannel experience by allowing customers to access their loyalty accounts both online and in-store via the mobile app. Our dedicated tech team will oversee the entire implementation process, coordinating closely with your third-party provider to ensure a smooth and efficient integration. This will provide a unified and rewarding shopping experience for your customers across all channels.
Integrating offline and online shopping data provides a complete 360-degree view of your customers' purchasing behavior across all channels. This unified approach allows you to gain a deeper understanding of their habits and preferences, enabling you to create a highly personalized experience. By leveraging this combined data, you can tailor your marketing strategies, recommend products more accurately, and enhance customer engagement and loyalty. This holistic view not only improves the overall shopping experience but also drives more informed business decisions, ultimately boosting customer satisfaction and sales.
In-Store mode empowers customers to plan their weekly shopping trips efficiently by allowing them to create lists automatically sorted by item location and view stock levels. This feature helps customers streamline their in-store experience, ensuring they can shop quickly and find everything they need with ease.
The Instagrocer Grocery Retail Platform Portal is designed to deliver straightforward yet robust account and user permission management. This enables you to create custom roles with precise permissions and allocate them to users within your organization. You can update your storefront on your own schedule and prevent unauthorized access. Our extensive documentation site provides all the details you need to get started and ensure ongoing platform management.
In-Store Mode enhances the customer experience by seamlessly integrating online and in-store shopping, leading to increased customer lifetime value. Customers would utilize this feature to have a more convenient and personalized shopping journey, driving greater loyalty and higher spending.
Scan & Pay transactions are processed as online purchases through Instagrocer, ensuring secure and efficient payment handling. Once a transaction is completed, funds are immediately deposited into your bank account, providing quick access to your revenue. This streamlined process not only enhances the shopping experience for your customers but also simplifies financial operations for your store.
Getting started with Instagrocer Platform is simple and straightforward! Just provide us with some basic information about your retail business, and we will craft a tailored solution that perfectly fits your retail business needs.

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Bring the best of our innovations to your brand’s e-commerce experience.

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